Event organizers help
TEAM Solutions sources and contracts your hotels. Here is how to get paid, share your booking link, follow pickup and house your teams and staff.
New to TEAM Solutions?See how it works for event organizers
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Before booking opens
- Set up payouts with Stripe ConnectConnect a bank account through Stripe so TEAM Solutions can pay your rebate after the event. Here is what each status means.
- Add your planner reward accountsRecord your hotel loyalty planner accounts so points hotels agree to on your events can be credited after the event.
While booking is open
- Share your booking linkOnce your event is live, copy its booking link from the event page and share it with teams and families.
- Track pickup with the pickup reportSee rooms taken against your block by hotel, room type and division, plus the weekly pickup email and the low-pickup alert.
- Hold rooms for a team with a room blockSet aside rooms for a team on the Room Blocks tab and share the block's link. Unclaimed rooms go back to general booking at the block's cutoff.
- Place staff and comp roomsUse the comp rooms your hotels' contracts earn to house staff and officials, placed from the Staff Rooms page.
- What families can do on their ownFamilies and coaches book, change, cancel and look up their own reservations. Here is what to tell them and where to send them.
After the event
- How your rebate is calculated and paidAfter the event, hotels reconcile their stays, then TEAM Solutions calculates your rebate and pays it to your connected Stripe account.
- Show your event impact with the impact reportRoom nights, guests, lodging spend and out-of-town visitors from your bookings, plus estimated visitor spending, on one page you can download.
Still stuck?
Call or email our support team.
- Call 1-866-588-7774
- Email support@teamsolutions.io
- Monday to Friday, 9am to 5pm ET